Your privacy is very important to us and is respected by all staff at Blackburn with Darwen Borough Council. We treat any information you provide us with in the same way as all communication we receive, with care and consideration. We do not collect personal data from you when you visit our website without your prior consent. Any information that you do provide helps us to monitor the services that you are entitled to as a resident in this borough.
We do not pass any of your personal information to outside organisations or partner agencies without your express consent.
The information that we collect from our website, helps us to understand how residents and users access it, and what they are using it for. This can also help us to fix any technical problems the site may have and to make the site more useful. The information that we collect is generic and enables us to generate statistics which are then published on our website. It cannot be linked with the individual accessing the site.
We collect personal information only when you specifically and knowingly give it to us. Examples of this are when you send an email to us, or when you fill in an online form giving us your details. We only use the information that you give to us for the reasons stated at the time that you provide it. The only exception to this is where we have a legal obligation to share the information that you provide, or where there is provision in law to do so.
All information that you give to us is processed, actioned and stored in accordance with the Data Protection Act.
The Information Commissioners Office can give you advice on how to manage and safeguard your own personal information.
Click here for more details https://www.gov.uk/data-protection
Subject Access Requests
Under the Data Protection Act, you can make a formal request for any information that we hold on you. You can also obtain copies of this information. This is your right, and we will disclose the information you are entitled to unless there are exceptions. The main exceptions are
- If the information on your file identifies other people (unless they have given consent)
- If releasing the information will cause serious harm to you and/or those involved
- If releasing the information would profoundly hinder the prevention or detection of crime
Links to external sites
Blackburn with Darwen Borough Council use something called cookies. ‘Cookies’ are pieces of information that are created when you visit any website, and they are stored on your computer. Cookies enhance your experience of our website and enable you to personalise the service you receive. You have the ability to accept or decline cookies, however, most web browsers automatically accept cookies. You can modify your browser to decline cookies if you prefer, though this may mean that your browsing experience is reduced, as it may stop certain parts of our site from functioning.
Cookies do not contain any personal information about you, and they cannot be used to identify an individual user.